How Piney Digital collects, uses, and protects your information.
Piney Digital ("we," "us," or "our") builds custom websites and operational software for Texas service businesses with multiple locations. This Privacy Policy explains how we collect, use, and protect information when you visit our website or communicate with us.
Piney Digital is a sole proprietorship based in Lufkin, Texas, and our website and services are intended for business professionals in the United States. We collect the following categories of personal information (vocabulary aligned with the California Consumer Privacy Act for clarity):
Sensitive data: Piney Digital does not intentionally collect sensitive personal information (such as government identifiers, financial account numbers, health information, or biometric data). Please do not submit sensitive data through our contact form.
Children's privacy: The Piney Digital website is not directed to persons under the age of 13. We do not knowingly collect personal information from anyone under 13. If we learn we have, we will delete it.
Protected Health Information (PHI): Piney Digital does not knowingly collect, store, or process Protected Health Information as defined under HIPAA or Texas HB 300 (Texas Medical Records Privacy Act). Clients are responsible for de-identifying any PHI before sharing data with Piney Digital.
We use the information we collect to:
Piney Digital may send SMS messages to business owners to introduce our platform development services. Your phone number is used solely for business communications and is never sold or shared with third parties for marketing purposes.
Piney Digital sends SMS messages for the following purposes:
Opt-Out Instructions: You can stop receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive one confirmation message and no further messages will be sent.
Help Instructions: For assistance with SMS messaging, reply HELP to any message, or contact us directly at:
Message Frequency: Message frequency varies based on your interactions with us. Typically, you will receive 1-4 messages per month during active campaigns. You will not receive more than one message per day.
Message and Data Rates: Standard message and data rates may apply based on your wireless carrier plan. Check with your carrier if you have questions about your plan.
Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.
For complete SMS terms and conditions, please see our Terms & Conditions which includes our Mobile Terms of Service.
We do not sell your personal information. We do not trade or rent your personal information to third parties. We may share information only in the following limited circumstances:
Our website uses cookies and Google Analytics (Google tag G-16SZEY2J5E) to understand how visitors use our site and to improve your experience. You can disable cookies in your browser settings, though some features of the site may not function properly as a result. Google Analytics may collect anonymized IP addresses, device type, and pages visited. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to contact us directly if you have concerns about your data.
We retain contact-form submissions and communications for as long as our business relationship is active, plus up to 24 months for record-keeping. SMS opt-in records are retained while consent is active plus 12 months thereafter to document proof of consent. Analytics data is retained according to Google Analytics's default settings. You may request earlier deletion at any time by emailing joel@pineydigital.com.
If you are a Texas resident, you have rights under the Texas Data Privacy and Security Act (TDPSA, effective July 1, 2024), including the right to:
California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA). European Union residents have rights under the GDPR. To exercise any of these rights, contact us at joel@pineydigital.com and we will respond within 30 days.
Piney Digital is based in the United States and does not target or knowingly market to residents of the European Economic Area (EEA), the United Kingdom, or California specifically. If you are an international visitor, by using our site you understand your information will be transferred to and processed in the United States. EEA and UK residents may exercise any rights they have under the GDPR by emailing joel@pineydigital.com. California residents have rights under the California Consumer Privacy Act (CCPA/CPRA) including the right to know, delete, correct, and opt out of the sale or sharing of personal information; we do not sell personal information.
Piney Digital does not sell or share personal information for cross-context behavioral advertising. If you wish to formally record this preference, email joel@pineydigital.com with the subject line "Do Not Sell or Share" and we will record your preference in our system. We honor Global Privacy Control (GPC) signals from your browser where technically feasible.