Privacy Policy

Last updated: April 3, 2026

Piney Digital ("we," "us," or "our") is a web design company based in Lufkin, Texas, serving small businesses across East Texas. This Privacy Policy explains how we collect, use, and protect information when you visit our website or communicate with us.

1. Information We Collect

We may collect the following types of information:

• Contact information — name, business name, email address, and phone number when you fill out our contact form or reach out to us directly. Phone numbers are only used for SMS if you explicitly opt in via our website checkbox.
• Business information — details about your business, website needs, and project requirements that you share with us.
• Usage data — standard website analytics such as pages visited, browser type, and referring URLs collected via cookies and similar technologies.
• Communications — records of emails, SMS messages, or other correspondence between you and Piney Digital.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide web design services
• Send project updates, quotes, and relevant communications
• Contact local businesses about our web design services via SMS or email
• Improve our website and services
• Comply with legal obligations

3. SMS Messaging & Mobile Communications

Piney Digital sends SMS messages for the following purposes:

• Introducing our web design services to local businesses
• Responding to inquiries about our services
• Providing project updates and quotes
• Sending appointment reminders or follow-ups

Opt-Out Instructions: You can stop receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive one confirmation message and no further messages will be sent.

Help Instructions: For assistance with SMS messaging, reply HELP to any message, or contact us directly at:

• Email: joel@pineydigital.com
• Phone: (936) 299-9897

Message Frequency: Message frequency varies based on your interactions with us. Typically, you will receive 1-4 messages per month during active campaigns. You will not receive more than one message per day.

Message and Data Rates: Standard message and data rates may apply based on your wireless carrier plan. Check with your carrier if you have questions about your plan.

Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.

For complete SMS terms and conditions, please see our Terms & Conditions which includes our Mobile Terms of Service.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Service providers — trusted tools we use to operate our business (such as email delivery and SMS platforms), who are contractually required to protect your data.
• Legal requirements — if required by law or to protect our rights.

5. Cookies & Tracking

Our website uses cookies to understand how visitors use our site and to improve your experience. You can disable cookies in your browser settings, though some features of the site may not function properly as a result.

6. Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to contact us directly if you have concerns about your data.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time by replying STOP to SMS messages or clicking unsubscribe in emails

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.